Congrats! Here’s how it works:

1. Browse the site to see which styles you like.
2. Order some free fabric swatches so you can see the color in person.
3. Choose the dress style(s) or color you want.
4. Register your bridesmaids with us so we can handle making sure they order the right thing (and order on time!).
5. Go get married!

It’s super easy:

1. Browse the site and find your favorite styles.
2. Check out our Fit Guide for tips on picking the right silhouette for your body type.
3. Place your order at least three months before the wedding date.
4. Try on your dress and your backup size when they arrive two weeks before the event, and pick the one that fits better.
5. Go party!
6. Return your dresses on the first business day after the wedding using the pre-paid packaging provided. (FYI, it’s usually a Monday.)

Great idea. Here’s what to do:

1. Browse the site and find your favorite styles.
2. Check out our Fit Guide for tips on picking the right dress for your body type.
3. Place your order at least three months before the wedding date.
4. Try on your dress when it arrives 8 to 10 weeks later.
5. Go party!

No problem. Minor wear and tear—like small stains, snags, and pulled zippers—are covered under your $5 insurance fee. If you don’t return your dress or if you return your dress significantly damaged and it can’t be repaired, your account will be charged for the retail price of the item.

We professionally clean and inspect every dress before we ship it, so your dress comes to you in like-new condition. After you wear it, there’s no need to clean it yourself: just send it back and we’ll handle the rest.

Nope, you can just let your bridesmaids know which style(s) or color you want them to order. But the great thing about registering your wedding party with us is that we’ll take care of making sure they order the right thing (and on time), so you don’t have to worry about checking up on them.

Check out our really comprehensive Fit Guide to see which styles work best for which body types. You can also give us a call (1-888-436-3416), email us a photo (hi@unionstation.com) or set up a time to Skype, and we’ll be happy to give you personalized recommendations!

The best way is to measure yourself. Our full-length dresses come in two lengths—55” and 59”—measured from top of shoulder to hem. Take your measurements, and be sure to add in the height of your heels. (It’s also a great idea to get measured by a professional—they’re the most accurate!)

Every brand has slightly different sizing standards, so the best way to get the right size is to get your measurements taken and compare to our size chart. We’ve also created a great Fit Guide, which details how each dress style fits, how and where to adjust it, and which styles go best with which body types.

We know that not having a dress for the wedding is not an option, so if they don’t fit, we can help! Here are three great ways to resolve a fit issue:

1. Try the backup sizes of other bridesmaids in the wedding party to see if any of them work for you.
2. Request a third size or different style within 24 business hours* of receiving your dresses, and we’ll send it to you for a flat fee of $25. So if you receive your dress on Friday, call us by 6pm EST on Monday. (Requests received after this time may incur additional rush fees, which are charged by the manufacturer, not Union Station.)
3. Convert your rental to a purchase and have it altered. Please contact us as soon as you’ve chosen this option so we can update your order. * In all our years outfitting bridesmaids (over 10k!), everyone has always had a dress to wear. *

*Union Station requires requests within a 24-hour business day timeframe to guarantee availability. That allows us enough time to rush-manufacture a new dress if the one you need is not available. Requests received after the 24-hour business day cutoff cannot be guaranteed, and may incur additional expedited shipping fees.

All rentals come with a free second size to ensure you have options and get a great fit. Both dresses come with a tag attached; you’ll just cut the tag off the dress you plan to wear. After the wedding, simply return both dresses in the pre-paid packaging provided. (Please note: If both dress tags are removed, your account will be charged for a second rental.)

Definitely! You’ll have even more options that way. If you decide to wear another bridesmaid’s backup dress, just give us a call or email us so we can update your account.

If you need to adjust your rental dress, we recommend using fashion tape. Any other kind of alteration—like temporary hemming—that involves piercing the fabric with a pin or needle is not covered by your $5 insurance fee, and your account will be charged for the retail price of the dress.

First of all, congrats! Many expectant mothers have loved wearing Union Station bridesmaid dresses (even one on her due date!). We’ve found that the best styles for mothers-to-be are the Leigh Dress and the Cheryl Dress. If you have any questions on how these styles would fit you personally (ex. based on your height, how many months along you are, etc.), please give us a ring or send us an email and we’ll help you find the best dress for you.

Rentals: To guarantee the availability of any dress in our collection, we need to receive your order three months before the wedding date. If you miss the cutoff, don’t worry: It just means you’ll need to choose from the dresses we have available for the date of your event.

Purchases: All purchased dresses are made-to-order and ship within 8 to 10 weeks after order placement. Even so, we do recommend placing your order three months before the wedding.

Please note: Because we occasionally update certain styles and colors, we recommend that once you’ve found the one you love, that you place your order as soon as possible to ensure availability.

No worries! Call or email us to see which rental dresses are available on the date of your event. If the dress you want isn’t available for rent, you can also purchase it made-to-order (note: rush fees from the manufacturer may apply).

We highly recommend that everyone in the wedding party order their dresses separately and have them shipped to their homes (rather than to the wedding location). This allows each bridesmaid to try on her dress as soon as it arrives and quickly let us know if there are any issues.

Totally! Many people have worn our dresses to their proms and other important events. At checkout, just click the box that says, “My order is not for a wedding.”

Rentals: Sure! If your order hasn’t shipped yet, we’re happy to update the style/size/color of your dress (subject to availability) or cancel your order. If your order has already shipped and you'd like to cancel, we're able to refund your order less the cost of shipping.

Purchases: Once your dress has shipped, you may exchange it for a different style/size/color (subject to production times). Purchased dresses cannot be returned.

A dye lot is a group of fabric that has been dyed together to ensure consistent color. Many bridal shops require everyone in the wedding party to order at the same time, so that the colors will match, but, at Union Station, you don’t have to worry about that. We dye our fabric in bulk and maintain obsessively tight standards to ensure all our colors are consistent.

Rentals: Two weeks before the wedding date.

Purchases: 8 to 10 weeks after order placement.

Each order comes with a pre-paid shipping label and return mailer. Place your dresses in the mailer and drop it off at your local UPS location. The hangers and garment bags are yours to keep! Missing your return label? No worries! Contact us at hi@unionstation.com and we can email you a new one to print.

Of course! Just call or email us to let us know which size you’ll be keeping, then return your free backup size in the pre-paid packaging provided. Your account will be charged the difference.

Since all purchased dresses are made to order, we’re not able to accept returns. We do allow you to exchange your dress but the same production shipping time applies (8-10 weeks).

Rentals: We highly recommend shipping the dress to wherever you’ll be two weeks before the wedding date. This will give you time to try on your dress and let us know if you have any issues. Please note: due to import duty and regulations, rental orders can only be shipped to addresses within the continental U.S. and must be returned within the U.S. If you’re travelling to a wedding outside of the U.S. and have questions or concerns, call or email us and we’ll be happy to help!

Purchases: Purchased dresses can be shipped internationally. Additional shipping costs apply.

For 1 to 2 dresses (not including backup sizes), shipping costs $12.95. For each additional dress in your order, add $1. Please note: additional shipping fees apply to orders shipped to Hawaii and Alaska.