IF I BUY A NEW DRESS, WHEN WILL IT ARRIVE?
All dresses that are purchased new are made to order – meaning that we manufacture the dress only after you place your order. As a result, your dress will ship eight to ten weeks after the order is placed.
CAN I RETURN A PURCHASED DRESS?
Since all purchased dresses are made to order especially for you, we’re not able to accept returns or exchanges.
IS IT POSSIBLE TO “RUSH MANUFACTURE” A DRESS?
At this time we are unable to offer a rush service. Please place your order well in advance of the wedding to ensure that you receive your dress in time.
DO UNION STATION DRESSES RUN TRUE TO SIZE?
Every brand across the entire fashion industry has different sizing standards — so it is impossible for us to answer this question. We hear equally that our dresses run “true to size” as we do that they run small or that they run big. We advise all customers to get their measurements taken and to compare them to our size chart. We have also created a great Fit Guide, which details how each dress style fits and how and where it can be adjusted. If you have any questions on which style will work best with your body type, please contact us and we would be happy to give you guidance. If you are curious about why there is no standardized sizing across the entire industry – you can watch this great short video.
HOW DO I KNOW WHICH LENGTH TO ORDER?
The best way to know is to measure yourself. Our full-length dresses come in two lengths – 55” and 59” – measured from top of shoulder to hem. Take your measurements and be sure to add in the height of your heels. When measuring yourself, be sure to measure along the side of your body and also don’t look down while doing it. Please contact us with any questions and we would be happy to give you guidance.
I’M EXPECTING! WHICH DRESS SHOULD I ORDER?
First of all, congrats! Many expectant mothers have loved wearing our bridesmaid dresses. We’ve found that the best styles for mothers-to-be are the Leigh dress and the Cheryl dress. These styles are not specifically maternity sized, but tend to be the most flexible. If you have any questions about fit or sizing, please contact us and we would be happy to give you guidance.
CAN I GET A FABRIC SWATCH TO SEE THE COLOR IN PERSON?
We are currently not sending out fabric swatches as we are in the process of discontinuing this dress collection and will be launching a new one shortly. We will continue to accept order for this dress collection until June 26th, 2018.
WILL YOU HAVE ANOTHER SALE?
Our Sample Sale has ended and we currently only offer new dresses to purchase. We do not have any plans to hold another sample sale.