Renting bridesmaid dresses

DO YOU STILL OFFER BRIDESMAID DRESSES FOR RENT?

We don’t. . . but you can now BUY our rental dresses for the same price as a rental!  There are limited quantities, so don’t wait to shop our sample sale.

WHAT HAPPENS IF I ALREADY RENTED A DRESS FOR A WEDDING IN THE FUTURE?

Don’t worry – we would never cancel a service and not ensure that our customers are covered.  We are in the process of reaching out to those customers to work out the details.  This change occurred on Nov 12th 2017 – if you haven’t heard from us yet, we will be reaching out to you shortly or feel free to email us.

I REGISTERED MY WEDDING PARTY ALREADY, BUT THEY HAVEN’T ORDERED YET.  CAN THEY STILL RENT?

While your bridesmaids won’t be able to rent for your wedding, they will be able to get the same dress for the same price as renting!  #winning.  You can shop our Sample Sale here.  We recommend that parties order as soon as possible to ensure everyone’s covered.  If you’d like to check on any existing or newly placed orders email us at hi@unionstation.com with your bridesmaids names.

I WOULD LIKE TO HAVE MY BRIDESMAIDS PURCHASE SAMPLE DRESSES BUT HOW DO WE ENSURE EVERYONE GETS THE SIZE THEY NEED?

We have multiple dresses in most every size, style and color combination so this shouldn’t be a problem.  We recommend that parties either place one to ensure everyone gets the dress they need or place separate order during the same 48 hour period.  That way if anyone isn’t able to get the dress they need, the other bridesmaids can then just cancel their orders.  We will also be adding more dresses to our Sample Sale as current rental orders return.  We are happy to work with parties directly to ensure that we have dresses for everyone. 

Clearance Sample Sale

HOW DOES THE SAMPLE SALE WORK?

Our Sample Sale are dresses from our rental collection which you are now able to BUY at the rental price.  While these dresses have been previously worn, they have gone through the same inspection that we do for our rental orders.  If it wouldn’t pass that quality test, we won’t sell it (some have never even been worn!).  There are a limited quantity of these dresses, so we encourage customers to place their orders as soon as possible.  

WHEN DO SAMPLE SALE DRESSES SHIP?

All orders of Sample Sale dresses ship within one to two weeks.  Prior to shipping dresses, we do a final QC and steam all dresses to ensure they are ready to wear.  In the event that an issue is discovered, additional time may be required to repair the dress.  Actual shipping time varies by shipping location and can take up to seven days.   

CAN I RETURN OR EXCHANGE A SAMPLE DRESS?

Items marked for clearance (e.g. the dresses listed on this page) are final sale items only and cannot be returned or exchanged for a refund.  Items are sold “as is”, have been lightly worn and may have imperfections.  We will hold all orders for at least 48 hours prior to shipping and you can cancel an order up until the time the dress ships.  

I WOULD LIKE TO HAVE MY BRIDESMAIDS PURCHASE SAMPLE DRESSES BUT HOW DO WE ENSURE EVERYONE GETS THE SIZE THEY NEED?

We have multiple dresses in most every size, style and color combination so this shouldn’t be a problem.  To be sure, we recommend that parties either place one group order or place their orders during one 48 hour period.  That way, if anyone isn’t able to get the dress they need, the other bridesmaids can still cancel their orders.  We will also be adding more dresses to our Sample Sale as current rental orders return.  We are happy to work with parties directly to ensure that we have dresses for everyone.  Please contact us if you do not see the dress you need.

Buying new dresses

IF I BUY A NEW DRESS, WHEN WILL IT ARRIVE?

All dresses that are purchased new are made to order – meaning that we manufacture the dress only after you place your order.  As a result, your dress will ship eight to ten weeks after the order is placed.

CAN I RETURN A PURCHASED DRESS?

Since all purchased dresses are made to order especially for you, we’re not able to accept returns or exchanges.

IS IT POSSIBLE TO “RUSH MANUFACTURE” A DRESS?

At this time we are unable to offer a rush service.  Please place your order well in advance of the wedding to ensure that you receive your dress in time.

Style and fit questions

DO UNION STATION DRESSES RUN TRUE TO SIZE?

Every brand across the entire fashion industry has different sizing standards — so it is impossible for us to answer this question.  We hear equally that our dresses run “true to size” as we do that they run small or that they run big.  We advise all customers to get their measurements taken and to compare them to our size chart.  We have also created a great Fit Guide, which details how each dress style fits and how and where it can be adjusted.  If you have any questions on which style will work best with your body type, please contact us and we would be happy to give you guidance.  If you are curious about why there is no standardized sizing across the entire industry – you can watch this great short video.  

HOW DO I KNOW WHICH LENGTH TO ORDER?

The best way to know is to measure yourself.  Our full-length dresses come in two lengths – 55” and 59” – measured from top of shoulder to hem.  Take your measurements and be sure to add in the height of your heels.  When measuring yourself, be sure to measure along the side of your body and also don’t look down while doing it.  Please contact us with any questions and we would be happy to give you guidance.

I’M EXPECTING!  WHICH DRESS SHOULD I ORDER?

First of all, congrats!  Many expectant mothers have loved wearing our bridesmaid dresses.  We’ve found that the best styles for mothers-to-be are the Leigh dress and the Cheryl dress.  These styles are not specifically maternity sized, but tend to be the most flexible.  If you have any questions about fit or sizing, please contact us and we would be happy to give you guidance.